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Whenever you deal with difficult people, take into account two aspects: you should not let their actions affect your life in a negative way and you may want to try first to understand them, rather than just to judge them. 

After all, they might be fighting a battle you know nothing a...

1. Show them that you notice their change in behaviour. We must acknowledge the other person's unhappiness and let them know that we want to know more about what they're experiencing without trying to cheer them up.
2. Ask them: "Can you help me understand?"

We can get to know ourselves by conversing with others, but not how we think a conversation should be. The key to a great conversation is asking the right questions and then listening well.

Some examples: Think about what flaws of yours you want to be treated in a bet...