Build Trust Through Authenticity 🛡️

A top-notch product or extreme convenience can be an incentive in itself, but as markets get more crowded, it becomes harder to differentiate your offering from the competition. That's why a brand loyalty program is a great way to reel in customers and get them to stay.

A loyalty progr...

Learning to say and hear “no” can actually improve your life in 2 key ways: 

1. When you make a commitment to something, you must say “no” to something else. This doesn’t tie you down, but frees you from trivialities so you can focus on what’s most meaningful (e.g. deepening a relationshi...

Because remote work is likely to persist in some form, business leaders charged with nurturing customer relationships must find a new way to build and grow transformational partnerships.

• Rediscover the art of business relationships: We need to make time to socialize....