Best Practices for Engaging Phone Conversations - Deepstash
Best Practices for Engaging Phone Conversations

Best Practices for Engaging Phone Conversations

Minor subtlety can make communication over voice more fruitful.

  • Always identify and greet the person who answers the call, even if they are not who you want to talk to.
  • Ask about their availability before discussing the purpose of your call.
  • If you hear something in background which need their attention, ask if the person needs to attend that.
  • Record your business conversations and listen to them again to catch important details.

It will create the empathy over the voice call.

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You can learn practical ideas on how to speak, what words should be used, how to adept different environment. These are very simple strategy which is applicable in real life.

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