A team is not a bunch of people with job titles, but a congregation of individuals, each of whom has a role that is understood by other members.
MEREDITH BELBIN
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Customer Quality Management | Organisational Coaching | Quality & Leadership Writer I help quality teams and leaders bridge the gap between process excellence and people potential.
In the 1960s, as organisations started to become larger and more complex, management teams began to be formed, replacing the single director who managed every aspect of the organisation. With the emergence of management teams, the question arose: what makes a team successful?
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