Seeing the Matrix

Start your questions with who, what, when, where, why or how.

For example, instead of asking "Were you terrified?", which will produce a "yes" or "no" answer, try asking, "How did that feel?" They might have to think about it, but you'll get a much better response.

• Most of the time, you don’t start with facts. You start with opinions. 
• Data gathering and analysis and deciding what to do, and doing it all overlap. 
• Analyzing the situation is still really, really, really important. Asking lots of good questions is the key...

Being young is being curious. And most people become cynical and overly critical towards life as they grow older, and only a select few retain the wonder, innocence and joy of a child.

An adult's life consists of optimizing life using knowledge, mental models and practical shortcuts, a rac...