✅ 1️⃣ Tip: Master the Power of Silence
When someone pauses mid-story, resist filling the silence with your own ideas. Silence invites depth. It says, “I’m here. Take your time.”
Practice: Count to five in your head before replying. You’ll be amazed what people say in that space.
❌ 2️⃣ Trap: Confusing Empathy with Oversharing
Trying to relate often turns into hijacking the conversation:
“Oh, that happened to me too! Let me tell you all about it…”
This shifts the spotlight. Instead, use brief validation — “I hear you. That sounds hard.” — then return focus.
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